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Brisbane City Council -
BNP PARIBAS
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City of Gold Coast
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Griffith University
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NTI
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Red Hat
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Stanwell
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Suncorp
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Virgin Australia
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AEG Ogden
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Department of Transport and Main Roads
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Department of Housing and Public Works
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Energy Queensland
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Goodstart Early Learning
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Tabcorp
Integrating Testing with Agile, Dev-Ops and CI / CD to provide continuous quality solutions.
Integral provides trusted testing and assurance tools and methodologies and works with clients to build quality into systems. Integral understands that testing is a business risk mitigation exercise that should be designed to deliver business value. Our testing services include:
Test Strategy, Planning and Leadership
Integral can assist in the development and delivery of your Test Strategy and Planning and lead teams to deliver your vision with our testing specialists.
Test Process Improvement
Are your current test approaches just not working well enough? Integral can assist with Test Process Improvement and Monitoring.
Integration Testing
Our 20 year Integration expertise provides us with a unique perspective and ability to deliver in complex Integration Testing scenarios.
Test Automation and Automation Frameworks
Automate your testing to get the benefits of continuous, automated quality control and enable real Continuous Integration (CI) / Continuous Delivery (CD).
Performance Testing
Understand with certainty how your application performs under real world load scenarios, before you go live.
A / B Testing
Optimise your Digital Performance by using analytics and A / B testing to determine the best way forward in engaging with your clients.
TESTING & AUTOMATION – CASE STUDIES
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Field Force AutomationENERGEX -
PIP Charge CalculatorGold Coast City Council -
Student Experience ProgramGriffith University -
ClimateSmart Home ServicesLocal Government Infrastructure Services (LGIS)
Field Force Automation
ENERGEX
ENERGEX had a low level automation system in place for their field workers that was not handling the increased quantity of data, providing sufficient accuracy, or speed of delivery to the field.
THE CHALLENGE
When developing a replacement system, ENERGEX wanted the new system to improve customer service levels, assist field staff in completing safer and higher performing field work, and use a smarter, integrated electronic schedule and dispatch tool (Ventyx Service Suite).
THE SOLUTION
The resulting solution uses Field Force Automation (FFA) technology, implemented with the latest release of the Service Suite solution from Ventyx and incorporated the integration of a number of ENERGEX’s host systems. This allows ENERGEX crews now locate faults in the network faster than ever through satellite navigation, tracking, and dispatch. The FFA computer system provides field crews with unprecedented access to electronic information about outages and customer premises from their vehicle, reducing phone calls and travel time during storms and other peak periods. The new system benefits millions of people throughout Queensland and New South Wales, providing faster, more efficient responses from ENERGEX.
PIP Charge Calculator
Gold Coast City Council
Under IPA, all Councils are required to prepare and implement a planning scheme to help guide growth and change in their areas. Rapid growth in population, coupled with new legislation, prompted the Gold Coast City Council (GCCC) to plan an appropriate business solution for the future, requiring high levels of flexibility and efficiency.
THE CHALLENGE
The Developer Contributions Group is a specialist group in the GCCC responsible for calculating infrastructure charges on a daily basis. These calculations were manually intensive and heavily reliant on the speed, mathematical skills, and long-term concentration capabilities of employees. Integral worked with the GCCC to create a semi-automated program that helped support the human resources during this rapid growth. This solution aimed to achieve better satisfaction of legislative requirements, cost reductions associated with the implementation of the new legislation and the development of a flexible business solution that provided a framework for current systems and future processes.
THE SOLUTION
Integral built an Oracle Fusion Middleware based SOA solution that integrated Oracle Policy Automation software (formerly RulesBurst) with the Council’s mainframe based Asset Management System, Property Developer Contribution and Geographic Information System to provide a streamlined, semi-automated process. This integrated capability was ultimately exposed as a web based application called the PIP Charge Calculator.
Student Experience Program
Griffith University
The Student Experience Program was part of the redevelopment of the programs and courses website and student enrolment process, addressing the issues with the previous system.
THE CHALLENGE
By understanding the user requirements for the business system, Integral provided direction on system architecture and technical integration to meet scalability, performance, security, maintainability and operability requirements. This included modelling an enterprise web services framework, producing a time and resource plan for delivery and facilitating technical solution until project handover.
THE SOLUTION
Integral delivered the system and data integration components for the Griffith Online Programs and Courses and Online Enrolments applications. The team achieved this by developing an advanced, near real time Operational Data Warehouse (called the DataHub) that reflected the current state of programs, courses and student information in a centralised, validated repository. DataHub was developed using a combination of data modelling skills and integration tools such as Oracle SQL Developer, Oracle Data Integrator and Oracle SOA Suite.
ClimateSmart Home Services
Local Government Infrastructure Services (LGIS)
The ClimateSmart Home Services (CSHS) was a Queensland Government initiative (managed by LGIS), specifically designed to help Queenslanders reduce their carbon footprint and reduce their household bills.
THE CHALLENGE
LGIS sought to upgrade its systems to enable business improvements and efficiencies in delivering the ClimateSmart Home Service (CSHS). This involved redeveloping the ClimateSmart Home Audit System, a real time workforce automation system for electricians visiting customers’ homes and performing audits. Supporting works included a website with the CSHS booking system, an online feedback module and the ‘How Low Can You Go’ portal, which provided in-home audit results and recommendations on savings and energy use.
THE SOLUTION
Integral and LGIS collaborated to develop the ClimateSmart Home Service information and data management systems. A very useable, highly adaptable product, CSHS succeeded in raising awareness to saving energy in Queensland across markets. CSHS’s new technology architecture included a high performance hosted enterprise class infrastructure that provided efficient availability (99.9%) and was scalable (for increased customer levels.) Supporting high load levels, Integral’s SupportNow service also provided 24×7 management service for the solution and infrastructure components.
