Insuret is an underwriting agency whose purpose is to deliver market leading insurance products and services within specific industry segments including Car rental insurance for fleet
owners; Peer-2-Peer motor insurance; Commercial motor fleet insurance and Small business motor insurance.
Insuret’s core business product required significant functional and performance enhancements to maintain their market leading position. These activities had been commenced but were not realising the benefits Insuret needed and were taking longer than planned.
The approach recommended by Integral was to first gain an understanding of the current state of the business applications, including a review of the documentation produced to date. The Integral Project Manager established regular weekly meetings between Insuret management, the Vendor and the Project to review progress and commence planning, using standard project monitoring and control methods and tools. The consistency with which the vendor applied rigour to their management of the project varied and pressure had to be maintained throughout the project to achieve the agreed functionality to the level of quality required.