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AUSTRALIA AND NEW ZEALAND COLLEGE OF VETERINARY SCIENCE (ANZCVS) supports the veterinary profession in Australia and New Zealand through the assessment and recognition of expertise and rewarding of excellence.

THE CHALLENGE

ANZCVS needed a system where examiners working remotely could enter exam results for verification, moderation and storage. Their current system had little automation in the processing and recording of exam results giving rise to the possibility of human error.

THE SOLUTION

After thorough elicitation of requirements with the ANZCVS stakeholders, Integral designed a web based solution built on industry recognized tools, ensuring readily available skills in the market. The system is hosted in Microsoft Azure to allow for on demand scaling as well as simple technology upgrades without significant configuration.

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    • ABOUT INTEGRAL
    • WHAT WE DO
    • OUR WORK
        • New Payments Platform
          New Payments Platform
          Indue
        • Open Banking
          Open Banking
          Heritage Bank
        • Exam Management
          Exam Management
          Australian and New Zealand College of Veterinary Scientists
        • Field Force Automation
          Field Force Automation
          ENERGEX
        • PIP Charge Calculator
          PIP Charge Calculator
          Gold Coast City Council
        • Traffic and Travel Information
          Traffic and Travel Information
          Qld Dept. of Transport and Main Roads (TMR)
        New Payments Platform
        Indue

        The world of banking is changing, becoming faster and better to meet the needs of our growing economy. Integral worked with Indue to develop an advanced integration solution so it can remain at the forefront of the industry.

        THE CHALLENGE

        The New Payments Platform (NPP) is a major industry-wide initiative to develop a new infrastructure for Australian payments. It’s a fast, flexible and data-rich payments system for governments, businesses and consumers to meet the needs of our demanding economy.  Indue was an early adopter in the original tranche of financial institutions to take on NPP. As part of this, Indue needed to be ready with its NPP solution by industry target dates.

        THE SOLUTION

        We developed this solution alongside Indue’s internal team working to its existing processes, controls and quality gates to ensure stakeholders enjoyed exceptional service throughout the entire project.  The successful solution we developed included, a future-proof design of a logical integration solution to meet Indue’s NPP needs, establishing a Red Hat JBoss Fuse integration platform and creating two critical physical services that used the new platform: a payment gateway to Back Office Settlement System (Universe) and a payment gateway to the Indue Case Management System.

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        Open Banking
        Heritage Bank

        Today, Heritage Bank has grown to become Australia’s largest customer-owned bank and is one of the longest-running financial institutions in the country.

        THE CHALLENGE

        The New Payments Platform (NPP) is a major industry-wide initiative to develop a new infrastructure for Australian payments. It’s a fast, flexible and data-rich payments system for Australian governments, businesses and consumers to meet their payment needs.  Heritage Bank had an inflight project that had been struggling to achieve some of the broader business outcomes necessary to enable NPP.

        THE SOLUTION

        Integral developed and implemented an integration platform that not only serviced Heritage’s immediate NPP needs, but would also meet their future integration needs. Integral’s value-add was the open architectural principles used on this important project—in effect future-proofing the solution for many years to come.

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        Exam Management
        Australian and New Zealand College of Veterinary Scientists

        AUSTRALIA AND NEW ZEALAND COLLEGE OF VETERINARY SCIENCE (ANZCVS) supports the veterinary profession in Australia and New Zealand through the assessment and recognition of expertise and rewarding of excellence.

        THE CHALLENGE

        ANZCVS needed a system where examiners working remotely could enter exam results for verification, moderation and storage. Their current system had little automation in the processing and recording of exam results giving rise to the possibility of human error.

        THE SOLUTION

        After thorough elicitation of requirements with the ANZCVS stakeholders, Integral designed a web based solution built on industry recognized tools, ensuring readily available skills in the market. The system is hosted in Microsoft Azure to allow for on demand scaling as well as simple technology upgrades without significant configuration.

        DOWNLOAD CASE STUDY

        Field Force Automation
        ENERGEX

        ENERGEX had a low level automation system in place for their field workers that was not handling the increased quantity of data, providing sufficient accuracy, or speed of delivery to the field.

        THE CHALLENGE

        When developing a replacement system, ENERGEX wanted the new system to improve customer service levels, assist field staff in completing safer and higher performing field work, and use a smarter, integrated electronic schedule and dispatch tool (Ventyx Service Suite).

        THE SOLUTION

        The resulting solution uses Field Force Automation (FFA) technology, implemented with the latest release of the Service Suite solution from Ventyx and incorporated the integration of a number of ENERGEX’s host systems. This allows ENERGEX crews now locate faults in the network faster than ever through satellite navigation, tracking, and dispatch. The FFA computer system provides field crews with unprecedented access to electronic information about outages and customer premises from their vehicle, reducing phone calls and travel time during storms and other peak periods. The new system benefits millions of people throughout Queensland and New South Wales, providing faster, more efficient responses from ENERGEX.

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        PIP Charge Calculator
        Gold Coast City Council

        Under IPA, all Councils are required to prepare and implement a planning scheme to help guide growth and change in their areas. Rapid growth in population, coupled with new legislation, prompted the Gold Coast City Council (GCCC) to plan an appropriate business solution for the future, requiring high levels of flexibility and efficiency.

        THE CHALLENGE

        The Developer Contributions Group is a specialist group in the GCCC responsible for calculating infrastructure charges on a daily basis. These calculations were manually intensive and heavily reliant on the speed, mathematical skills, and long-term concentration capabilities of employees. Integral worked with the GCCC to create a semi-automated program that helped support the human resources during this rapid growth. This solution aimed to achieve better satisfaction of legislative requirements, cost reductions associated with the implementation of the new legislation and the development of a flexible business solution that provided a framework for current systems and future processes.

        THE SOLUTION

        Integral built an Oracle Fusion Middleware based SOA solution that integrated Oracle Policy Automation software (formerly RulesBurst) with the Council’s mainframe based Asset Management System, Property Developer Contribution and Geographic Information System to provide a streamlined, semi-automated process. This integrated capability was ultimately exposed as a web based application called the PIP Charge Calculator.

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        Traffic and Travel Information
        Qld Dept. of Transport and Main Roads (TMR)

        The Department of Transport and Main Roads (TMR) legacy 131940 Traffic and Travel Information website (TTI) was difficult to maintain, with no map interface to visually display the current status of the Queensland Road Network.

        THE CHALLENGE

        The redeveloped website’s main aim was to provide Queensland road users with a near real-time view of activities occurring on state-controlled roads, roads of regional significance and some local government roads, in parallel to the ever-increasing need for reliable and timely TTI.

        THE SOLUTION

        Integral worked closely with TMR stakeholders to source a highly available and scalable software as a service solution. The resulting website includes an easily navigated source of traffic and road event information for the public, multiple channels to deliver this information by trusted sources, and integration with other departmental systems including the TMR Incident Management System. It also allows users to customise their view of traffic information and integrates live traffic web camera focus from across Queensland.

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