DATA INSIGHTS DATA INSIGHTS DATA INSIGHTS DATA INSIGHTS DATA INSIGHTS DATA INSIGHTS DATA INSIGHTS DATA INSIGHTS DATA INSIGHTS DATA INSIGHTS DATA INSIGHTS DATA INSIGHTS DATA INSIGHTS DATA INSIGHTS

DATA INSIGHTS

Using our skills, tools and methodologies we can help your organisation get the insights it needs.

Using the latest approaches in Data Analysis, Machine Learning and Predictive Analytics, Integral extracts key insights from the ever increasing amount of information available to businesses, including structured, unstructured, and transactional data. Our data insights services include:

Artificial Intelligence and Machine Learning

Integral works with clients to apply the latest thinking in machine learning and cognitive analysis to find insights in data that people just can’t.

Data Architecture, Modelling and Design

Integral’s data teams help design the architectural models that enable your business to categorize, analyse and make sense of all your information.

Data Migration including Strategy, Governance and Platform

An organisations insights are only as good as the quality of the information.  Integral has extensive experience in data migration, cleansing and enrichment to get the most from your information.

Reporting and Analytics

Integral’s team help organisations make sense of their data, providing dashboards and reporting that leads to insights and success.

Data Integration

Connect your data in real-time to get deep business insights and cross organisational analysis.

Collaborative, Innovative

Integral works with your team in a collaborative manner, supporting you right through to success.

INNOVATIVE, COLLABORATIVE, AWARDED

DATA INSIGHTS

Integral uses the Microsoft Azure platform for Machine Learning and Big Data Insights.

DATA INSIGHTS

Integral’s partnership with EDB Postgres means we work on some of the largest Open Source databases in Australia.

DATA INSIGHTS

Integral has received two Oracle Global Excellence Awards for our work on Oracle database clients in Australia and New Zealand.

DATA INSIGHTS – CASE STUDIES

  • Core Insurance Platform
    Core Insurance Platform
    Insuret
  • Open Banking
    Open Banking
    Heritage Bank
  • Exam Management
    Exam Management
    Australian and New Zealand College of Veterinary Scientists
  • Field Force Automation
    Field Force Automation
    ENERGEX
  • Traffic and Travel Information
    Traffic and Travel Information
    Qld Dept. of Transport and Main Roads (TMR)
  • Student Experience Program
    Student Experience Program
    Griffith University
  • ClimateSmart Home Services
    ClimateSmart Home Services
    Local Government Infrastructure Services (LGIS)
Core Insurance Platform
Insuret

Insuret is an underwriting agency whose purpose is to deliver market leading insurance products and services within specific industry segments including Car rental insurance for fleet
owners; Peer-2-Peer motor insurance; Commercial motor fleet insurance and Small business  motor insurance.

THE CHALLENGE

Insuret’s core business product required significant functional and performance enhancements to maintain their market leading position. These activities had been commenced but were not realising the benefits Insuret needed and were taking longer than planned.

THE SOLUTION

The approach recommended by Integral was to first gain an understanding of the current state of the business applications, including a review of the documentation produced to date. The Integral Project Manager established regular weekly meetings between Insuret management, the Vendor and the Project to review progress and commence planning, using standard project monitoring and control methods and tools.  The consistency with which the vendor applied rigour to their management of the project varied and pressure had to be maintained throughout the project to achieve the agreed functionality to the level of quality required.

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Open Banking
Heritage Bank

Today, Heritage Bank has grown to become Australia’s largest customer-owned bank and is one of the longest-running financial institutions in the country.

THE CHALLENGE

The New Payments Platform (NPP) is a major industry-wide initiative to develop a new infrastructure for Australian payments. It’s a fast, flexible and data-rich payments system for Australian governments, businesses and consumers to meet their payment needs.  Heritage Bank had an inflight project that had been struggling to achieve some of the broader business outcomes necessary to enable NPP.

THE SOLUTION

Integral developed and implemented an integration platform that not only serviced Heritage’s immediate NPP needs, but would also meet their future integration needs. Integral’s value-add was the open architectural principles used on this important project—in effect future-proofing the solution for many years to come.

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Exam Management
Australian and New Zealand College of Veterinary Scientists

AUSTRALIA AND NEW ZEALAND COLLEGE OF VETERINARY SCIENCE (ANZCVS) supports the veterinary profession in Australia and New Zealand through the assessment and recognition of expertise and rewarding of excellence.

THE CHALLENGE

ANZCVS needed a system where examiners working remotely could enter exam results for verification, moderation and storage. Their current system had little automation in the processing and recording of exam results giving rise to the possibility of human error.

THE SOLUTION

After thorough elicitation of requirements with the ANZCVS stakeholders, Integral designed a web based solution built on industry recognized tools, ensuring readily available skills in the market. The system is hosted in Microsoft Azure to allow for on demand scaling as well as simple technology upgrades without significant configuration.

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Field Force Automation
ENERGEX

ENERGEX had a low level automation system in place for their field workers that was not handling the increased quantity of data, providing sufficient accuracy, or speed of delivery to the field.

THE CHALLENGE

When developing a replacement system, ENERGEX wanted the new system to improve customer service levels, assist field staff in completing safer and higher performing field work, and use a smarter, integrated electronic schedule and dispatch tool (Ventyx Service Suite).

THE SOLUTION

The resulting solution uses Field Force Automation (FFA) technology, implemented with the latest release of the Service Suite solution from Ventyx and incorporated the integration of a number of ENERGEX’s host systems. This allows ENERGEX crews now locate faults in the network faster than ever through satellite navigation, tracking, and dispatch. The FFA computer system provides field crews with unprecedented access to electronic information about outages and customer premises from their vehicle, reducing phone calls and travel time during storms and other peak periods. The new system benefits millions of people throughout Queensland and New South Wales, providing faster, more efficient responses from ENERGEX.

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Traffic and Travel Information
Qld Dept. of Transport and Main Roads (TMR)

The Department of Transport and Main Roads (TMR) legacy 131940 Traffic and Travel Information website (TTI) was difficult to maintain, with no map interface to visually display the current status of the Queensland Road Network.

THE CHALLENGE

The redeveloped website’s main aim was to provide Queensland road users with a near real-time view of activities occurring on state-controlled roads, roads of regional significance and some local government roads, in parallel to the ever-increasing need for reliable and timely TTI.

THE SOLUTION

Integral worked closely with TMR stakeholders to source a highly available and scalable software as a service solution. The resulting website includes an easily navigated source of traffic and road event information for the public, multiple channels to deliver this information by trusted sources, and integration with other departmental systems including the TMR Incident Management System. It also allows users to customise their view of traffic information and integrates live traffic web camera focus from across Queensland.

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Student Experience Program
Griffith University

The Student Experience Program was part of the redevelopment of the programs and courses website and student enrolment process, addressing the issues with the previous system.

THE CHALLENGE

By understanding the user requirements for the business system, Integral provided direction on system architecture and technical integration to meet scalability, performance, security, maintainability and operability requirements. This included modelling an enterprise web services framework, producing a time and resource plan for delivery and facilitating technical solution until project handover.

THE SOLUTION

Integral delivered the system and data integration components for the Griffith Online Programs and Courses and Online Enrolments applications. The team achieved this by developing an advanced, near real time Operational Data Warehouse (called the DataHub) that reflected the current state of programs, courses and student information in a centralised, validated repository. DataHub was developed using a combination of data modelling skills and integration tools such as Oracle SQL Developer, Oracle Data Integrator and Oracle SOA Suite.

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ClimateSmart Home Services
Local Government Infrastructure Services (LGIS)

The ClimateSmart Home Services (CSHS) was a Queensland Government initiative (managed by LGIS), specifically designed to help Queenslanders reduce their carbon footprint and reduce their household bills.

THE CHALLENGE

LGIS sought to upgrade its systems to enable business improvements and efficiencies in delivering the ClimateSmart Home Service (CSHS). This involved redeveloping the ClimateSmart Home Audit System, a real time workforce automation system for electricians visiting customers’ homes and performing audits. Supporting works included a website with the CSHS booking system, an online feedback module and the ‘How Low Can You Go’ portal, which provided in-home audit results and recommendations on savings and energy use.

THE SOLUTION

Integral and LGIS collaborated to develop the ClimateSmart Home Service information and data management systems. A very useable, highly adaptable product, CSHS succeeded in raising awareness to saving energy in Queensland across markets. CSHS’s new technology architecture included a high performance hosted enterprise class infrastructure that provided efficient availability (99.9%) and was scalable (for increased customer levels.) Supporting high load levels, Integral’s SupportNow service also provided 24×7 management service for the solution and infrastructure components.

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SOME OF OUR DATA INSIGHTS CLIENTS

  • DATA INSIGHTS
    City of Gold Coast
  • DATA INSIGHTS
    Griffith University
  • DATA INSIGHTS
    NTI
  • DATA INSIGHTS
    Oracle
  • DATA INSIGHTS
    Stanwell
  • DATA INSIGHTS
    Suncorp
  • DATA INSIGHTS
    Transurban
  • DATA INSIGHTS
    Arrow Energy
  • DATA INSIGHTS
    Department of Transport and Main Roads
  • DATA INSIGHTS
    Goodstart Early Learning
  • DATA INSIGHTS
    Hastings Deering
  • DATA INSIGHTS
    Industrial Galvanizers
  • DATA INSIGHTS
    North Queensland Bulk Ports
  • DATA INSIGHTS
    Queensland Police
  • DATA INSIGHTS
    Stadiums Queensland
  • DATA INSIGHTS
    United Energy
  • DATA INSIGHTS
    University of Queensland